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Medical Escorts

Need some support during a medical appointment? FriendshipWorks can help.

What We Do

Medical Escorts

FriendshipWorks offers a free Medical Escort program that provides older adults with trained volunteers to accompany them to and from (as needed) their medical appointments.  Accompanying older adults on the transportation they arrange, volunteers provide companionship and can also help older adults navigate to an appointment, schedule follow up visits, pick up medications or eyeglasses, and/or provide other personalized support.  

Why Medical Escorts?

Older adults may face certain challenges that make it difficult for them to attend medical appointments. The Medical Escort program provides a simple solution:

Caring Medical Escorts offer comfort, reassurance, and mobility/navigation assistance to elders (60+ years of age, or 55+ for those with vision or hearing impairments) beginning inside the home, continuing to the doctor’s office and appointment room, and ending with a safe return back inside the home. With a Medical Escort, older adults can enjoy companionship and support to and from their medical appointments and receive the healthcare they need.

“Without this program, far too many seniors would not get the care they need.” 

Medical Escort volunteer

How It Works

Medical Escort volunteers can:

  • Lend a hand or an arm when mobility is an issue
  • Navigate hospitals
  • Accompany you into the exam room
  • Take notes if requested
  • Help understand doctors’ instructions
  • Pick up prescriptions
  • Accompany you to lab or pharmacy
  • Help access Tele-medicine appointments
  • Work with transportation services

Please note: FriendshipWorks does not provide transportation to or from the medical appointment. However, we do offer a free Medical Escort and Transportation Guide for individuals to arrange their appointment transportation. Requests for medical escort services require 14 business days' notice in advance of a medical appointment. This time allows our coordinators to identify and schedule an appropriate volunteer for your escort.

If you are or know of an elder (60+ years of age or 55+ for those with vision or hearing impairments) who would benefit from a Medical Escort, please visit our referral page.

Have questions about our Medical Escort program? Contact Kelley Ready at or call (617) 482-1510 x126.